Privacy Policy

Privacy Policy

Effective Date: 6-7-2025

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our website operated by ELLA & NOIR.

1. Company Information

Business Name: ELLA & NOIR
Address: 75 E 3RD ST, Sheridan, WY 82801, USA
Email: support@ellaandnoir.com

2. Personal Information We Collect

When you visit our site or make a purchase, we collect the following types of information:

  • Order Information: Name, billing address, shipping address, payment information, phone number, and email address.

  • Device Information: Web browser, IP address, time zone, and cookies that help us understand how you use the site.

  • Account Data (if applicable): Login credentials, preferences, and order history.

3. How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders

  • Communicate with you about your orders or inquiries

  • Screen orders for fraud or suspicious activity

  • Provide targeted marketing and product information (with your consent)

  • Improve and optimize our website and services

4. Sharing Your Information

We share your personal information only with trusted third parties, such as:

  • Shopify (our e-commerce platform)

  • Payment processors (e.g., PayPal, Stripe)

  • Shipping providers

  • Marketing platforms (e.g., Meta/Facebook, Google Ads — only with consent)

We do not sell or rent your personal data to any third parties.

5. Data Retention

We retain your order and account information for as long as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements, or until you request deletion.

6. Your Rights

Depending on your location (e.g., EU, UK, California), you may have the right to:

  • Access the personal data we hold about you

  • Request corrections or deletion of your data

  • Withdraw consent to data processing (where applicable)

  • File a complaint with your local data protection authority

To exercise these rights, please contact us at: support@ellaandnoir.com

7. Cookies

We use cookies and similar technologies to provide a personalized experience. You can choose to disable cookies through your browser settings, though some features may not work properly.

8. Third-Party Services

We are not responsible for the privacy practices of third-party websites linked from our store. Please read their privacy policies before submitting any personal information.

9. Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute protection.

10. Changes to This Policy

We may update this policy from time to time to reflect changes in our practices or for legal and operational reasons. Updates will be posted on this page with a new effective date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights, please contact us at:

ELLA & NOIR
📍 75 E 3RD ST, Sheridan, WY 82801, USA
📧 Email: support@ellaandnoir.com